:root{--primary: #4f46e5;--primary-dark: #4338ca;--primary-light: #eef2ff;--bg: #f8fafc;--surface: #ffffff;--text: #0f172a;--text-muted: #64748b;--border: #e2e8f0;--bot-bg: #f1f5f9;--user-bg: #4f46e5;--user-text: #ffffff;--shadow: 0 10px 40px rgba(15, 23, 42, .08);--radius: 16px}*{margin:0;padding:0;box-sizing:border-box}body{font-family:Inter,system-ui,-apple-system,sans-serif;background:#f8fafc;color:var(--text);overflow-x:hidden}.chatbot-container{position:fixed;right:25px;bottom:110px;width:370px;height:580px;background:#fff;border-radius:20px;border:1px solid var(--border);box-shadow:0 12px 45px #0000002e;display:flex;flex-direction:column;overflow:hidden;z-index:9999;animation:popup .25s ease}.chatbot-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px;background:linear-gradient(135deg,#6c4cf1,#5b4cf0);color:#fff}.chatbot-header-avatar{width:42px;height:42px;border-radius:50%;background:#fff3;display:flex;align-items:center;justify-content:center;font-weight:700}.chatbot-header h2{font-size:16px}.chatbot-header p{font-size:12px;opacity:.85}.chatbot-header-actions{display:flex;align-items:center;gap:8px}.chatbot-header-icon-btn{width:28px;height:28px;border:none;border-radius:50%;background:#ffffff26;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .25s ease;color:#fff;font-size:18px;font-weight:500;line-height:1;padding:0}.chatbot-header-icon-btn:hover{background:#ffffff40;transform:scale(1.08);transition:all .25s ease}.chatbot-messages{flex:1;overflow-y:auto;padding:20px 16px;display:flex;flex-direction:column;gap:16px;background:linear-gradient(180deg,#f8fafc,#f1f5f9);scroll-behavior:smooth}.message{display:flex;flex-direction:column;max-width:88%;animation:messageFadeIn .35s ease}@keyframes messageFadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.message.bot{align-self:flex-start}.message.user{align-self:flex-end}.message-row{display:flex;align-items:flex-start;gap:10px;width:100%}.message-avatar{width:32px;height:32px;border-radius:50%;object-fit:cover;flex-shrink:0;margin-top:2px;box-shadow:0 2px 6px #0f172a1a}.message-content{display:flex;flex-direction:column;min-width:0;max-width:100%}.message.user .message-content{align-items:flex-end}.message-bubble{padding:12px 16px;border-radius:18px;font-size:14px;line-height:1.55;letter-spacing:.01em;white-space:pre-wrap;word-break:break-word;overflow-wrap:anywhere;transition:box-shadow .2s ease,transform .2s ease}.message.bot .message-bubble{background:#fff;color:var(--text);border:1px solid rgba(226,232,240,.9);border-bottom-left-radius:6px;box-shadow:0 2px 8px #0f172a0f}.message.bot .message-bubble:hover{box-shadow:0 4px 12px #0f172a14}.message.user .message-bubble{background:linear-gradient(135deg,#4f46e5,#6366f1);color:#fff;border-bottom-right-radius:6px;box-shadow:0 3px 10px #4f46e547}.message.user .message-bubble:hover{box-shadow:0 5px 14px #4f46e557}.message-time{font-size:11px;color:#94a3b8;margin-top:4px;padding:0 4px;line-height:1.2}.message.bot .message-time{text-align:left}.message.user .message-time{text-align:right}.typing-message .message-content{align-items:flex-start}.options-container{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.option-btn{padding:8px 14px;border:1px solid var(--primary);background:var(--primary-light);color:var(--primary);border-radius:999px;cursor:pointer;font-size:13px;font-weight:500;transition:all .25s ease}.option-btn:hover:not(:disabled){background:var(--primary);color:#fff;transform:translateY(-1px);box-shadow:0 3px 8px #4f46e533}.links-container{display:flex;flex-direction:column;gap:8px;margin-top:12px;width:100%}.link-btn{display:flex;align-items:center;gap:8px;padding:10px 12px;border:1px solid var(--border);border-radius:12px;text-decoration:none;color:var(--primary);background:#fff;font-size:13px;font-weight:500;transition:all .25s ease}.link-btn:hover{background:var(--primary-light);transform:translateY(-1px);box-shadow:0 2px 8px #4f46e51f}.contact-form{margin-top:12px;display:flex;flex-direction:column;gap:10px;padding:14px;background:#fff;border:1px solid var(--border);border-radius:12px}.contact-form label{font-size:13px;font-weight:600;color:var(--text-muted)}.contact-form input,.contact-form textarea{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:8px;font-size:14px;font-family:inherit;outline:none;transition:.25s}.contact-form input:focus,.contact-form textarea:focus{border-color:var(--primary)}.contact-form textarea{min-height:80px;resize:vertical}.form-submit-btn{margin-top:6px;padding:12px;border:none;border-radius:8px;background:var(--primary);color:#fff;font-size:14px;font-weight:600;cursor:pointer;transition:.25s}.form-submit-btn:hover{background:var(--primary-dark)}.chatbot-input-area{display:flex;gap:10px;padding:15px;background:#fff;border-top:1px solid var(--border)}.chatbot-input-area input{flex:1;padding:13px 18px;border:1px solid var(--border);border-radius:30px;font-size:14px;outline:none;transition:.3s}.chatbot-input-area input:focus{border-color:var(--primary)}.chatbot-input-area button{width:50px;height:50px;border:none;border-radius:50%;background:var(--primary);color:#fff;font-size:18px;cursor:pointer;transition:.3s}.chatbot-input-area button:hover{background:var(--primary-dark)}.chatbot-input-area button:disabled{opacity:.6;cursor:not-allowed}.typing-indicator{display:flex;align-items:center;gap:5px;padding:12px 16px;background:#fff;border:1px solid rgba(226,232,240,.9);border-radius:18px 18px 18px 6px;width:fit-content;box-shadow:0 2px 8px #0f172a0f}.typing-indicator span{width:8px;height:8px;background:#94a3b8;border-radius:50%;animation:typing 1.2s infinite ease-in-out}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes typing{0%,80%,to{transform:translateY(0);opacity:.5}40%{transform:translateY(-6px);opacity:1}}.error-banner{padding:10px;background:#fee2e2;color:#dc2626;font-size:14px;text-align:center}@keyframes popup{0%{opacity:0;transform:translateY(20px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.chatbot-messages::-webkit-scrollbar{width:5px}.chatbot-messages::-webkit-scrollbar-track{background:transparent;margin:8px 0}.chatbot-messages::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:20px;transition:background .2s ease}.chatbot-messages::-webkit-scrollbar-thumb:hover{background:#94a3b8}.chatbot-toggle{position:fixed;right:25px;bottom:25px;width:70px;height:70px;border-radius:50%;background:linear-gradient(135deg,#6c4cf1,#5b4cf0);display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 10px 30px #5b4cf059;transition:.3s;z-index:10000}.chatbot-toggle:hover{transform:scale(1.08)}.chatbot-toggle img{width:46px;height:46px;object-fit:contain}@media(max-width:768px){.chatbot-container{left:10px;right:10px;bottom:90px;width:auto;height:75vh}.chatbot-messages{padding:16px 12px;gap:14px}.message{max-width:92%}.message-avatar{width:28px;height:28px}.message-bubble{padding:11px 14px;font-size:13px}.chatbot-toggle{right:15px;bottom:15px;width:65px;height:65px}}